Privacy policy

Old Nan’s Herbary is committed to protecting the privacy and security of our customers' personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the information you provide to us when using our website or purchasing our products. By accessing or using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect:
When you visit our website or make a purchase, we may collect certain personal information from you, including but not limited to your name, email address, shipping address, billing address, phone number, and payment details. We may also collect non-personal information such as your IP address, browser type, operating system, and browsing behavior on our website.

2. Use of Information:
We use the collected information for various purposes, including:
- Processing and fulfilling your orders
- Communicating with you about your orders or inquiries
- Providing customer support
- Sending promotional emails or newsletters (only if you have opted-in)
- Improving our website and services
- Analyzing trends and statistics

3. Disclosure of Information:
We may share your personal information with third-party service providers such as shipping companies who assist us in operating our business and providing services to you. These service providers are contractually obligated to keep your information confidential and secure. We may also disclose your information if required by law or if necessary to protect our rights or the safety of others.

4. Cookies and Tracking Technologies:
Our website uses cookies and similar tracking technologies to enhance your browsing experience and collect information about how you use our site. Cookies are small files stored on your device that allow us to recognize your preferences and provide personalized content. You can choose to disable cookies through your browser settings, but please note that some features of our website may not function properly without them.

5. Security Measures:
We take reasonable precautions to protect the security of your personal information. We use industry-standard encryption technologies to secure data transmission and implement physical, electronic, and administrative safeguards to prevent unauthorized access or disclosure.

6. Third-Party Links:
Our website may contain links to third-party websites or services that are not owned or controlled by us. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.

7. Children's Privacy:
Our website is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately, and we will take steps to remove the information from our records.

8. Changes to the Privacy Policy:
We reserve the right to update or modify this Privacy Policy at any time without prior notice. Any changes will be effective immediately upon posting on our website. It is your responsibility to review this Privacy Policy periodically for any updates.

9. Contact:
If you have any questions or concerns about our Privacy Policy or how we handle your personal information, please email- oldnan@boogerhollowherbary.com